I bought a Jabra headset b/c it had a clip to secure it to my ear. The first time I used it, I sneezed. The ear clip broke. The Jabra popped out of my ear, bounced once on the sidewalk, and dropped down into the sewer system never to be seen again. One sneeze, less than five minutes usage, $100+ literally down the drain (or sewer), and Jabra could have cared less! They were willing to replace the clip, but said they had no responsibility for loss of the unit. Will never buy Jabra again.