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Manufacturing quality is horrible! Support was quick to replace defective unit, but after 4 pair of defective ear buds, even polite and quick support is not enough to recommend these ear buds. Specifics: the first pair came with a bad driver in one side, the next came with bad wiring in one side, then they sent me a headset other than the iP-HS5 by mistake, then a third pair of iP-HS5 came with bad wiring at the mm plug, the 4th lasted several months before the internal wiring started going bad at the left earbud).
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